Senior Network Engineer - Client Focused


from: Ikhlas Ahmed <ikhlasahmad@hotmail.com> 

Looking for a motivated Senior Network Engineer that is looking to hit the ground running in a fast-paced technological environment. This is an opportunity to work in a managed services network environment that is working with several high profile, enterprise level clients. If you're looking for a chance to join a rapidly growing company and work in an atmosphere that embraces teamwork and collaboration then this is the opportunity for you.

This individual will work under the Platform Services division and provide Tier 2 and Tier 3 support to the company's most important/high profile enterprise level clients. Anywhere from 10-15 highly critical accounts will be designated to this individual to manage and support. In other words, this person is the life and blood of the success of the customer. On-call duties will be involved with this position as upgrades/implementations/etc. are occurring.

Job responsibilities:

Work with internal and external customers to understand current and future requirements and develop scalable and cost efficient solutions
Research and document new products and tools; interact with vendors on ongoing basis for the purpose of investigating new equipment and services
Performs complex engineering, design, implementation, and maintenance tasks on the LAN and/or WAN
Research, evaluate, and approve hardware and software solutions for complex problems; work with third party vendors to drive product roadmaps and feature enhancements
Makes recommendations to management on desirable additions and development
Continually plan for the expansion of the company network
Assist troubleshooting oh highly complex network problems and acts as a high level escalation point for Network Engineers
A strong candidate will have:

7+ years experience in engineering datacenter and IP backbone networks
In-depth experience with protocols such as OSPF, ISIS, BGP, MPLS, and other service provider level protocols
Experience in services such as L2VPN, L3VPN, AND VPLS etc.
Excellent knowledge of Cisco IOS
Excellent knowledge of servers, switches, routers, and various network services
Ability to communicate information and ideas in speaking so others will understand
Strong written and communication skills
Demonstrated leadership ability, strong team player who enjoys a fast paced atmosphere
Ability to manage multiple conflicting priorities, commitments and projects
Ability to influence and drive consensus on multiple technical views
Previous Networking support experience in enterprise, IT or service provider environment
Experience diagnosing complex issues through packet capture analysis tools such as Wireshark, tcpdump, Snoop, Sniffer Pro, etc.
An ideal candidate will have hands on experience with:

Cisco routers and switches
Firewall technologies (Cisco ASAs)
Server Load balancer configurations and support (F5, Cisco ACE, Foundry Server Iron, etc.)
Security technologies
Virtual and physical security technologies (Cisco ACE/FWSM, ASA, IP tables, ACL, etc.)
Intrusion detection support and analysis
A commitment to delivering a superior client experience through direct interaction with clients during support and change management
Ability to quickly adapt to advancing technologies and procedural changes
Proven incident and problem solving (troubleshooting) skills with an emphasis on a timely resolution
Ability to coordinate and communicate effectively with other technologists and business partners to maintain high service levels in a demanding environment
Ability to work well in a team environment
Excellent verbal, written and analytical skills
Experience with Shell/Perl/Expect/Powershell and/or other scripting languages and/or web development technologies like HTML, XML, Java, etc.
Knowledge of SAS-70, ITIL, and PCI guidelines and practices
Technical certifications in areas of expertise (CCNP, CCDP, CCIE, CCDE)

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